Explore the agenda below for Leaseholder and Tenant Service Charges conference 2025.

8:30am

Registration and exhibition open

9:00am

Duration: 40 minites

9:55am

Duration: 5 minutes

10:00am

Duration: 40 minutes

Speaker:

  • Becca Fury
    RHP

10:40am

Duration: 40 minutes

11:20am

Duration: 30 minutes

11:50am

Breakout sessions – please select one option

Duration: 40 minutes

Speakers:

  • Carla Platell

    Carla Platell
    LiveWest

  • Abbie Harries
    LiveWest

Duration: 40 minutes

Speakers:

  • Louise Dawson
    Trace

  • Rob Thompson

    Rob Thompson
    Thirteen Group

Sponsored by:

Duration: 40 minutes

Speakers:

  • Richard Blakeway

    Richard Blakeway
    Housing Ombudsman

  • Chris Forrester

    Chris Forrester
    Complete Mooves

Chair:

  • Gabriel Olu’ Brown
    London Borough of Tower Hamlets

12:35am

Breakout sessions – please select one option

Duration: 40 mnutes

Speakers:

  • Kirsty Skinner

    Kirsty Skinner
    Coastline Housing

  • Lee Reevell
    Housing AI

  • George Grant
    Housing Techology

Duration: 40 minutes

Duration: 40 minutes

1:15pm

Duration: 55 minutes

1:30pm

Duration: 30 minutes

2:10pm

Breakout sessions – please select one option

Duration: 40 minutes

Duration: 40 minutes

Speakers:

  • Will Routh

    Will Routh
    Chirpy Heat

  • Deborah Toner

    Deborah Toner
    Citizens Advice

Duration: 40 minutes

Speaker:

  • Sarah-Jane Gay

    Sarah-Jane Gay
    National Housing Federation

2:50pm

Duration: 20 minutes

3:10pm

Duration: 40 minutes

3:50pm

Duration: 40 minutes

Speaker:

  • Jaclyn Burns

    Jaclyn Burns
    Acis Group

4:30pm

Duration: 5 minutes