Explore the agenda below for Leaseholder and Tenant Service Charges 2022.

8:30am

Registration, refreshments and networking

Duration: 40 minutes

9:10am

Duration: 40 minutes

Speakers:

  • Martin Watson
    PA Housing

  • Rob Thompson

    Rob Thompson
    Thirteen Group

Sponsored by:

10:00am

Chair’s welcome and opening remarks

Duration: 10 minutes

Chair:

  • John Bryant

    John Bryant
    National Housing Federation

10:10am

Duration: 40 minutes

Speaker:

  • Liz Oliver

    Liz Oliver
    The Hyde Group

10:50am

Duration: 40 minutes

Speaker:

  • Amanda Gourlay
    Tanfield Chambers

11:30am

Networking refreshments

Duration: 30 minutes

12:00pm

Breakout sessions – please select one option

Duration: 45 minutes

Speakers:

  • Stephen Knight
    Heat Trust

  • Rachael Mills

    Rachael Mills
    SE2

Duration: 45 minutes

Speakers:

  • Scott Jeffreys
    Trafford Housing Trust

  • Hazel Makinson
    Riverside

Duration: 45 minutes

Speaker:

  • Lynne Nicholls

    Lynne Nicholls
    Leonis Solutions Limited

12:45pm

Networking lunch break

Duration: 1 hour

1:45pm

Breakout sessions – please select one option

Duration: 45 minutes

Speaker:

  • Jane Harrison

    Jane Harrison
    Soho Housing

Duration: 45 minutes

Speaker:

  • Emma Towler
    Aster Group UK

Duration: 45 minutes

Speaker:

  • Peter Barker
    Housing Systems

Chair:

  • Sue Ramsden

    Sue Ramsden
    National Housing Federation

2:30pm

Afternoon refreshments and networking

Duration: 30 minutes

3:00pm

Breakout sessions – please select one option

Duration: 45 minutes

Speakers:

  • Dydy Sodeinde
    St Mungo's

  • Sarah Chatfield

    Sarah Chatfield
    Anchor

Chair:

  • Sue Ramsden

    Sue Ramsden
    National Housing Federation

Duration: 45 minutes

Speakers:

  • Emma Blaney
    Cluttons

  • Adrian Shaw
    L&Q

Duration: 45 minutes

3:55pm

Duration: 40 minutes

Speakers:

  • Olivia Harris

    Olivia Harris
    Dolphin Living

  • Steve Michaux
    A2 Dominion Group

4:35pm

Chair’s closing remarks

Duration: 10 minutes

Chair:

  • John Bryant

    John Bryant
    National Housing Federation