Explore the agenda below for Leaseholder and Tenant Service Charges conference 2023.

8:30am

Registration, refreshments and networking

Duration: 1 hour 15 minutes

Location: Room: Exhibition

9:00am

Duration: 35 minutes

Location: Room: Dorchester Library

Speaker:

  • Emma Hardman
    Anthony Collins Solicitors

Sponsored by:

9:45am

Opening remarks from the chair

Duration: 5 minutes

Location: Room: Wolfson Theatre

Chair:

  • Dawn Grocott

    Dawn Grocott
    Torus

9:50am

Duration: 40 minutes

Location: Room: Wolfson Theatre

Speakers:

  • Paula Goodacre

    Paula Goodacre
    Places for People

  • Antoinette Nwufo
    Riverside Group

  • Mervyn Jones

    Mervyn Jones
    Islington & Shoreditch Housing Association

10:30am

Duration: 40 minutes

Location: Room: Wolfson Theatre

Speaker:

  • Meadow O’Connor

    Meadow O’Connor
    Trowers & Hamlins

11:10am

Networking break and meet the exhibitors

Duration: 30 minutes

Location: Room: Exhibition

11:40am

Breakout sessions – please select one option

Duration: 40 minutes

Location: Room: Dorchester Library

Speaker:

  • Richard Blakeway

    Richard Blakeway
    Housing Ombudsman

Chair:

  • Jo Allen

    Jo Allen
    National Housing Federation

Duration: 40 minutes

Location: Room: Council Chamber

Speakers:

  • Claire Martin
    Brunelcare

  • Emma Comer

    Emma Comer
    Thrive Housing Association

  • Rachael Mills

    Rachael Mills
    The Heat Network

Chair:

  • Patrick Merton-Jones
    National Housing Federation

Duration: 40 minutes

Location: Room: Wolfson Theatre

Speakers:

  • Desmond Kilcoyne
    42 Bedford Row Barristers

  • Adrian Shaw

    Adrian Shaw
    L&Q

Chair:

  • Victoria Shannon
    National Housing Federation

12:20pm

Changeover

Duration: 5 minutes

12:25pm

Breakout sessions – please select one option

Duration: 40 minutes

Location: Room: Council Chamber

Speakers:

  • Ken James

    Ken James
    A2Dominion Group

  • Richard Bampton
    A2Dominion Group

Chair:

  • Pascale Mézac

    Pascale Mézac
    Plan2moro

Duration: 40 minutes

Location: Room: Dorchester Library

Speaker:

  • Danielle Coombs
    Silva Homes

Chair:

  • Penny Bournes

    Penny Bournes
    Anthony Collins Solicitors

Duration: 40 minutes

Location: Room: Wolfson Theatre

Speakers:

  • Emma Hardman
    Anthony Collins Solicitors

  • Liz Oliver

    Liz Oliver
    The Hyde Group

Chair:

  • Joe Waters
    National Housing Federation

Sponsored by:

1:05pm

Lunch

Networking lunch and meet the exhibitors

Duration: 55 minutes

Location: Room: Exhibition

2:00pm

Breakout sessions – please select one option

Duration: 40 minutes

Location: Room: Wolfson Theatre

Speaker:

  • Ed Barber

    Ed Barber
    National Housing Federation

Chair:

  • Jo Allen

    Jo Allen
    National Housing Federation

Duration: 40 minutes

Location: Room: Council Chamber

Speaker:

  • Pascale Mézac

    Pascale Mézac
    Plan2moro

Chair:

  • Joe Waters
    National Housing Federation

Duration: 40 minutes

Location: Room: Dorchester Library

Speakers:

  • Darrell Smith

    Darrell Smith
    Department for Levelling Up, Housing and Communities

  • Peter Barker
    HB Anorak

Chair:

  • Sue Ramsden

    Sue Ramsden
    National Housing Federation

2:40pm

Networking break and meet the exhibitors

Duration: 30 minutes

Location: Room: Exhibition

3:10pm

Duration: 30 minutes

Location: Room: Wolfson Theatre

Speaker:

  • Jeff Platt
    RICS

3:40pm

Duration: 40 minutes

Location: Room: Wolfson Theatre

Speakers:

  • Fiona Astin

    Fiona Astin
    Fiona Astin Consultancy

  • Nathanael King-Smith

    Nathanael King-Smith
    MH Architects

  • Kevin Dunleavy

    Kevin Dunleavy
    The Guinness Partnership

  • Scott Lawrence
    Hyde

4:20pm

Chair’s closing remarks and end of the conference

Duration: 5 minutes

Location: Room: Wolfson Theatre

Chair:

  • Dawn Grocott

    Dawn Grocott
    Torus